Frequently Asked Questions
Everything you need to know about hiring Hughenden Valley Village Hall. Find answers to common questions about bookings, facilities, payments and events.
Frequently Asked Questions
Find answers to common questions about hiring Hughenden Valley Village Hall. Click on a category below to explore the questions and answers.
Booking the Hall
How do I book the hall?
You can check availability and submit a booking request through our online booking system.
Select your preferred hall, date and times, then complete the booking form. Once reviewed, you'll receive confirmation and an invoice.
Can I check availability?
Yes! Our online booking calendar shows the dates and times currently available for hire.
How far in advance can I book?
We recommend booking as early as possible, particularly for weekends and popular dates.
Our booking calendar shows the dates currently available.
Can I hire the hall for a few hours?
Absolutely! Both halls are available for hourly hire, making them suitable for meetings, classes, parties and celebrations.
Can I view the hall before booking?
Yes, please contact our bookings team to arrange a viewing in advance. Viewings are subject to hall availability.
Can I hire both halls together?
Yes! You can book both the Large Hall and Small Hall together, subject to availability.
Our Facilities
What's the difference between the halls?
Large Hall
- Up to 110 seated or 200 standing
- 14 six-foot tables
- 112 chairs
Small Hall
- Up to 40 seated or 50 standing
- 9 tables
- 40 chairs
Actual capacity depends on the event layout and type of activity.
Are tables and chairs included?
Yes! Tables and chairs are included in your hire at no additional cost.
Please return furniture to its designated storage area afterwards. Chairs must be stacked no more than eight high.
Can I decorate the hall?
Of course! You're welcome to bring decorations, provided they don't damage the walls, ceilings, fixtures or fittings.
All decorations must be removed before your hire period ends.
Can I bring my own food and drinks?
Yes, you're welcome to arrange your own refreshments or external catering. Please leave the facilities clean and tidy afterwards.
Are barbecues permitted?
No. Barbecues and outdoor cooking are not permitted anywhere on the premises.
Can I leave equipment overnight?
Unfortunately, equipment, decorations and belongings cannot be left overnight outside your booked hire period due to insurance requirements.
Payments & Deposits
How much does hall hire cost?
Hire charges depend on the hall, day, time and duration of your booking.
You can see the applicable charges through our online booking system.
How do I secure my booking?
For most private bookings, an initial payment of 25% of the hire charge is required within 48 hours of receiving your invoice.
Your booking is secured once this payment has been received. Short-notice bookings may require payment in full.
When is the balance due?
The remaining balance, including any refundable damage deposit, must be paid no later than 14 days before your event.
What is the refundable damage deposit?
A refundable damage deposit applies to relevant private bookings.
The minimum is £100, although a higher deposit may apply depending on the facilities booked and nature of your event.
It is refundable subject to the conditions of hire, including the hall being left clean and without damage.
How is my damage deposit refunded?
Following your event, we'll arrange the refund, subject to the conditions of hire.
We may request your bank details to process the refund by bank transfer.
How do I pay?
You'll receive a separate invoice through Xero, our accounting system, containing payment instructions.
Please quote your invoice number when making payment.
Access & On the Day
How do I access the hall?
Both halls operate an electronic keypad entry system, so there's no need to collect keys.
Your access code and instructions will normally arrive by email or text approximately three days before your booking.
Where is the keypad?
The Large Hall keypad is located to the left of the entrance door. The small Hall keypad is located to the right of the entrance door.
You'll receive the relevant access instructions before your event.
Can I arrive early to set up?
Access is only permitted during your booked hire period.
Please include enough time for setting up, decorating, clearing away and cleaning when booking.
Do I need to clean afterwards?
Yes. Please leave the hall clean, tidy and ready for the next hirer.
- Empty bins and remove rubbish
- Return tables and chairs
- Stack chairs no more than eight high
- Remove decorations and belongings
- Close all windows
- Leave the facilities clean and tidy
Additional cleaning or damage may result in deductions from your damage deposit.
What time must music finish?
All music must finish by 11:30pm.
Please allow enough time to clear away and leave the premises within your booking.
Parties & Events
Can I hold a birthday party?
Yes! We welcome birthday parties and celebrations for a variety of ages.
However, teenage parties are not permitted.
Can I hire a DJ or entertainer?
Yes, DJs and entertainers are welcome, subject to our conditions of hire.
Music must finish by 11:30pm. Please include setup and pack-down time in your booking.
Are fireworks permitted?
No. Fireworks are not permitted anywhere on the premises.
Can I use external suppliers?
Yes, external caterers, entertainers and decorators are generally welcome, subject to our hire conditions.
All equipment must be removed before your booked hire period ends.
Regular Hirers & Community Groups
Can I book a regular class or group?
Absolutely! We welcome clubs, instructors, community groups, classes and organisations looking for regular hire.
How do regular bookings work?
Regular hirers can arrange recurring bookings, subject to availability.
Regular hirers are normally invoiced monthly in arrears, with payment due within 14 days.
Can I book term-time only?
Yes! We can accommodate term-time bookings and other recurring arrangements, subject to availability.
Please provide your proposed dates and any planned breaks.
Cancellations & Other Questions
What if I need to cancel?
Please contact us as soon as possible if your plans change.
Cancellation charges and refunds are dealt with according to our booking terms and conditions.
Can I change my booking?
Please contact our bookings team if you need to change your date, times or facilities.
Changes are subject to availability and may affect the hire charge.
Who do I contact for help?
Please contact our Natalie our Bookings Secretary. with any questions about hiring Hughenden Valley Village Hall. You can either call us on 07815163269 or email bookings@hughendenvillagehall.co.uk
We'll be happy to help!